Return & Refund Policy
Return & Refund Policy
If you are not satisfied with your purchase, you may return or exchange it, provided you contact us within 7 days of receipt and return the package within 30 days. If you decide to return or exchange an item, please contact us.
1. Email Customer Service: Support@babymetalfan.club
2. Include:
*Order number, issue you need resolved, and product images (if necessary)
3. Obtain customer service authorization
4. Receive a coupon or refund
*A tracking number is required to complete a return. This will help us track the status of your return and process it.
5. Once we receive the package, we will process your refund/exchange.
Return Address:
Email: Support@babymetalfan.club
Address: 408 Main St, Park City, UT 84060
Phone: +1 435-200-1536
Return and Exchange Terms
Orders can be canceled and refunded before shipment. Orders cannot be canceled after shipment.
Refunds or exchanges can be easily initiated within 30 days of delivery.
Items can be returned or exchanged.
Returned items must be unwashed and undamaged.
Sale and clearance items are not refundable or exchangeable (except for damaged or incorrect items).
If customer service provides a coupon to offset your first order, subsequent orders using this coupon will not be refundable or exchangeable; only the amount exceeding the coupon amount will be refunded.
As always, refunds will be issued to your original account—either a credit card or PayPal. PayPal refunds are processed immediately. Credit card refunds may take longer to process.
If you have any questions, please feel free to contact our customer service at Support@babymetalfan.club.
Refunds will be processed within one week.